Returns & Exchanges

Returns and Exchanges

For peace of mind when purchasing online, we offer a ‘full refund’ returns policy.
If you’re not 100% satisfied with your purchase, it can be returned to us for a full refund or exchange within 14 days of arrival.
All items must be returned unused in their original condition and packaging.

Returns Process

If you do need to return an item you have purchased, please email us at info@luxeloungers.com
Please include your order number and reason for return. We will then send you the instructions to start the return process.
Refunds will be processed to your credit card once products are received and inspected. Alternatively, products for exchanges will be dispatched and tracking details forwarded once they ship.

Select your currency
CAD Canadian dollar